Wetlook World ForumCurrent time: Sat 11/05/24 15:56:15 GMT |
Message # 42675.2.1 Subject: Re:EuroWAM TEAM and Eurowm Date: Wed 13/01/10 05:44:38 GMT Name: Doug Dress2Splash Email: dress2splash@hotmail.com |
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That would be the same Knightowl Videos of Wet Kahuna fame, if I am correct. As you said, they, too, are very good with their customer service. |
In reply to Message (42675.2) Re:EuroWAM TEAM and Eurowm
By MK - 5788mm@sbcglobal.net Tue 12/01/10 13:58:16 GMT A few years ago,I had the same experience with lost data,and Knightowl videos did the same thing for me with videos I had purchased.They,too,take customer service serious.It would be nice if everyone did business the they and EuroWAM TEAM do. |
In reply to Message (42675) EuroWAM TEAM and Eurowm
By Clive McGrory - clive_uk_00@yahoo.com Tue 12/01/10 06:28:45 GMT You wetlook producers often face a lot of criticism and do not get praise when it is due. All too often people say negative things about you but very few positive. It gives me a lot of pleasure to give some positive feedback for a change.
I recently ordered sa custom video from EuroWAM TEAM at Eurowam. Boy, did he deliver. It was a fantastic video and kept to the rough script I had given him. I would definitely say that should you want to order your own film and to your specifications then go no further. Just see EuroWAM TEAM, because he will do the job for you and do it well.
Secondly, I had the misfortune to have my computer crash on New Year's Eve. Unfoprtunately I lost everything because I had not got a good backup, (something which I have taken steps to remedy, BTW). Anyhow, I got in touch with EuroWAM TEAM as a lot of my files were orders from Eurowam. Now his data base throws ID Carts after 30 days but EuroWAM TEAM spent time and manually tracked all of my orders as far back as his data base would allow and then sent me a link so that I could redownload the lost files. That, my friends, is what I call going the extra mile and extremely fantastic customer service.
I get most of my stuff from Eurowam these days simply because it produces stuff I happen to be into, such as mature wetlook for example. This apart, however, if EuroWAM TEAM wanted to get loyalty then he certainly is a role model to all of you out there. Nothing was too much trouble for him and in our communications over this and the video he was patient and made sure that he got it right.
WELL DONE FLAVIU, YOU ARE THE MAN!
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